- We require 30% advance payment on order confirmation and 70% payment 24 hours before making a delivering.
- Business Catering order must be done at least 24 hours prior to the event, Event Catering order at least 48 hours prior to the event.
- Payment can be made by bank transfer or cash.
- If you decide to cancel the order within 48 hours from order confirmation, we can refund 30% paid in advance.
- If you cancel the order after 48 hours have passed from the confirmation, 30% will not be refunded.
- Free of charge delivery is made in Canton Sarajevo.
- Orders to be delivered outside Canton Sarajevo require additional transfer costs depending on distance.
- No liability is accepted for loss, damage or cancellation caused by force majeure (flood, fire, explosion, strike, road works, government decisions, terrorism and other circumstances that are considered as force majeure).
Send your order to us directly at firstname.lastname@example.org
Please make sure to send the exact date and time of the event with specified time for catering services.
Our customer service team will send a reply within two hours after receiving your request.
Otherwise please phone the office to check if have received your order.
All orders, cancellations, remarks, suggestions and/or praise, must be sent in writing form by email@example.com
For more information please contact us by phone 066 581 444. Our working hours are from 8.30am to 6.00pm.